Privacy Policy

Privacy Policy

Effective as of 5 November 2026. This English version is provided for convenience; in case of discrepancy, the French version prevails.

This policy explains how NEW TIME, the company operating the MOSKI Paris brand, collects and uses your personal data on moskiparis.com, in accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act.

1. Data controller

NEW TIME, SARL with a share capital of EUR 152,000, 90 rue de la Haie Coq, 93300 Aubervilliers, France, Bobigny Trade and Companies Register 403 853 229. Contact: contact@moskiparis.com.

2. Data collected

  • Customer account: title, surname, first name, email address, password (encrypted), mobile phone number, date of birth if you provide it.
  • Orders: delivery and billing addresses (country, postcode, city), products purchased, amounts, delivery and payment methods, order and return history.
  • Payment: bank card details are entered directly with our secure payment providers; we never have access to them. We only receive confirmation of payment.
  • Communications: messages sent via the contact form or by email, product reviews.
  • Newsletter: email address, if you subscribe.
  • Browsing: technical data (IP address, browser, pages viewed, date and time of connection) and the cookies described in our Cookie Policy.

3. Purposes and legal bases

PurposeLegal basis
Customer account managementPerformance of the contract
Order processing, payment, delivery, returns, customer servicePerformance of the contract
Invoicing and accountingLegal obligation
Warranties, complaints and disputesLegal obligation and legitimate interest
Payment fraud preventionLegitimate interest
Sending the newsletterConsent
Email offers for products similar to those already purchasedLegitimate interest (you may object at any time)
Publishing and moderating reviewsConsent
Website security and operation, internal visitor statisticsLegitimate interest

Data marked as mandatory in forms is necessary to process your request or order; without it, we cannot proceed.

4. Recipients

Your data is intended for authorised NEW TIME staff. It is also shared, to the extent strictly necessary, with our service providers:

  • website hosting: Ligne Web Services (LWS), France;
  • payment: Stripe and PayPal (via PrestaShop Checkout);
  • delivery: Chronopost;
  • e-commerce software and related services: PrestaShop SA;
  • email services.

These providers act on our instructions and are bound by confidentiality and data security obligations. We may also disclose data to authorities where required by law. We never sell your data.

5. Transfers outside the European Union

Some providers (in particular payment or email providers) may process data outside the European Union, especially in the United States. Such transfers are covered by a European Commission adequacy decision (including the EU–US Data Privacy Framework) or by the European Commission's standard contractual clauses.

6. Retention periods

  • Customer account: for the life of the account, then 3 years after your last activity, unless you ask us to delete it.
  • Order data: for the duration of the contractual relationship, then 5 years as evidence (civil limitation period).
  • Invoices and accounting records: 10 years (legal obligation).
  • Newsletter and marketing: until you unsubscribe, or 3 years after your last contact with us.
  • Customer service messages: 3 years after the last exchange.
  • Connection data: 1 year.
  • Cookies: see our Cookie Policy (13 months maximum).

7. Security

We implement appropriate technical and organisational measures to protect your data: encrypted connection (HTTPS), encrypted passwords, access restricted to authorised persons, secure payment through certified providers.

8. Your rights

You have the following rights over your data: access, rectification, erasure, restriction, portability, objection (including to direct marketing, at any time and without reason), withdrawal of consent at any time, and the right to set instructions regarding your data after your death.

You can update most of your information from your customer account. To exercise your rights, write to contact@moskiparis.com or to NEW TIME, 90 rue de la Haie Coq, 93300 Aubervilliers, France. We may ask for proof of identity if in doubt. We will reply within one month.

You can unsubscribe from the newsletter at any time using the link in each email.

If you believe your rights have not been respected, you may lodge a complaint with the CNIL (French data protection authority): www.cnil.fr.

9. Minors

The website and purchases are reserved for adults. We do not knowingly collect data relating to minors.

10. Changes to this policy

We may update this policy, in particular if the website or the regulations change. The date of the latest update appears at the top of this page.

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